Hi, I'm Sarai. I build and scale e-commerce brands.

E-commerce Leader & DTC Consultant  ·  Shopify · CRM & Email · Product Development · Amazon

Over 10+ years across Spain, the US and LATAM, I've owned the full journey: Shopify development, email marketing and CRM, product development and packaging, conversion optimization, and the marketplace and operations work behind it all.

Today I'm Head of E-commerce at Nina Woof, and I run an independent consulting practice for DTC and beauty brands. A few results from the brands I work with: I grew a fragrance brand's email program to ~$890K in attributed campaign revenue in 8 months, built its Meta Ads program from scratch to 3,800+ purchases at a ~$3 cost per purchase, and scaled a skincare line from zero to $63K+ in Amazon sales across six European marketplaces.

Madrid, Spain· Open to remote (CET)· me@saraidasilva.com· LinkedIn

Experience

Nina Woof

Head of E-commerce

Sep 2023 – Present  |  United States (Remote)

I lead Nina Woof's DTC e-commerce end to end: Shopify growth and CRO, CRM and email marketing, product development and packaging, and marketplace operations across Amazon Seller Central and Vendor Central, TikTok Shop, and retail partners including Macy's and Chewy. I also run full-funnel Meta Ads Manager campaigns alongside SEO to improve CAC, ROAS and repeat purchase.

Results: +50% DTC sales, +60% organic traffic, 3x ROAS while cutting CPA 20%, +20% NPS, and a 35% first-month sales lift on new launches.

Sari (Freelance / Self-employed)

E-commerce Consultant

Feb 2023 – Present  |  Remote (Spain)

I partner with DTC and beauty brands to launch, scale and optimize their online business end to end: Shopify builds, CRM and email marketing, product and packaging design, ad creative and marketplace listings.

Titan (Wipes & Skincare)

Led packaging design, full-funnel Meta Ads Manager campaigns, and Amazon listing creation and optimization for a brand scaled from zero to $63K+ in sales across six European marketplaces (ES, DE, FR, IE, NL, IT) in the first seven months of 2026.

Niche fragrance DTC brandConfidential

Built the Shopify store and own email, CRM (Klaviyo) and paid social for a brand with ~103K email subscribers. The email program generated ~$890K in attributed revenue in 8 months (+168% half over half). The Meta Ads program I built from scratch drove 3,800+ purchases at a ~$3 cost per purchase, with 1M+ impressions and 330K+ users reached.

Histórico Café

Full Shopify store setup covering logistics, payments, product architecture, collections and customer journey.

Karma Box & direct clients

Designed and delivered up to 10 responsive WordPress and Elementor sites for Spanish brands, optimized for SEO and accessibility.

Microsoft

Online Store Site Merchandiser, LATAM

Feb 2023 – Jul 2023  |  Madrid, Spain (Remote)

Planned merchandising strategy for the store site across Latin American markets, owning the end-to-end customer journey: product and promotion placement, test-and-learn frameworks with cross-functional stakeholders, and category management to drive conversion and traffic.

3INA Makeup

Amazon Account Coordinator

Jun 2022 – Jan 2023  |  Spain

Owned the Amazon channel across the UK, Germany, Spain, Italy, France and Poland through Vendor Central: product launches, listing optimization (imagery, copy, keywords, A+ Content, brand store), purchase orders, and advertising campaigns, working closely with finance, design, supply chain and product.

iF (Last Mile)

E-commerce Brand Specialist

Feb 2021 – May 2022  |  Madrid, Spain

Improved the online shopping and fulfillment experience for 25+ premium e-commerce brands on Shopify, WooCommerce and PrestaShop. Built brand dashboards for real-time fulfillment visibility, increased warehouse capacity by 50% through layout redesign, and built a same-day shipping process reaching Iberia within 24h and the rest of Europe within 72h.

Superfüds

Senior Product Operations Manager

Jul 2018 – Dec 2020  |  Bogotá, Colombia

Owned CPG supply chain and operations for retail, B2B, B2C and marketplace customers, and acted as Product Owner for the in-house tech stack (an ERP, an inventory management system, and the Superfüds marketplace). Scaled operations from $10K to $500K MRR in under two years, managing a team of 10 across 600+ SKUs and 80+ brands, reporting to the CEO.

Superfüds

Product Manager, Mexico Launch

Nov 2019 – Aug 2020  |  Mexico City, Mexico

Led the end-to-end launch of Superfüds in Mexico: supplier and customer acquisition (10+ emerging brands, 350+ leads), logistics and customs partnerships, trademark and COFEPRIS registration, and private-label rebranding for the local market.

Superfüds

Supply Chain Project Manager

Aug 2016 – Jul 2018  |  Bogotá, Colombia

Supported stock management, demand forecasting and warehouse operations across two warehouses, and defined the database and module architecture for the in-house ERP (Jelti) alongside the tech team.

Kalykai Tienda Saludable

Marketing & Brand Specialist

Oct 2014 – Nov 2016  |  Carabobo, Venezuela

Owned brand and creative end to end: social media, brand identity, product photography, POP material, and packaging for 8 custom-labeled products. Helped open two new stores in under a year, reaching 3 locations.

Coconuties

Product Manager

Feb 2014 – Aug 2016  |  Venezuela

Owned the full product lifecycle for a gluten and sugar-free snack CPG brand: defined the brand identity, launched 18 products (10,000+ units sold monthly), and structured the supply chain, helping the brand attract foreign investment and incorporate in Bogotá.

Constructora Sambil

Marketing Assistant

Aug 2014 – Nov 2015  |  Carabobo, Venezuela

Supported corporate marketing at Sambil Mall: monthly events and entertainment programming, supplier bidding, and advertising partnerships.

Open18hs

Lead Project Manager

Jan 2013 – Nov 2013  |  Caracas, Venezuela

Built a store operations procedure manual from scratch (opening, closing, workflows, money management), and ran a location and market-potential study to project visitor and purchase volumes.

Education & Certifications

Education

Bachelor of Business Administration (BBA) Universidad Tecnológica del Centro (UNITEC)
Bachelor's Degree, Logistics & Supply Chain Management Universidad Tecnológica del Centro (UNITEC)

Honors

Distinction for Excellent Academic Performance, Business Administration
Distinction for Excellent Academic Performance, Logistics
Academic Distinction, Special Thesis Degree Work II
Program for Future Leaders, Unilever Trainees

Certifications

Google Digital Marketing & E-commerce Professional Certificate
Meta (Coursera), 2025Advertising with Meta · Fundamentals of Social Media Advertising · Social Media Management · Introduction to Social Media Marketing
Digital Advertising & SEO CertifiedHubSpot, 2022
E-commerceCoderhouse, 2022
Agile, Project Management & Scrum Advanced ProgramSEPE / Grupo Femxa, 2022
Marketing, Product and SponsorshipGrupo Femxa, 2022
Web Positioning for EntrepreneurshipSEPE / Grupo Aspasia, 2022
Professional Food BuyerCornell University, 2020
Food DesignMadrid Food Innovation Hub

Skills & Tools

E-commerce & Marketplaces

ShopifyWooCommerceAmazon Seller CentralAmazon Vendor CentralTikTok Shop

CRM, Email & Paid Media

KlaviyoMailchimpMeta Ads ManagerHubSpot CRMLifecycle Marketing

Design & Content

PhotoshopIllustratorLightroomFigmaPackaging Design

Data & Operations

Google AnalyticsTableauSQL ServerWMSERPNotion

Languages

English, Native/BilingualSpanish, Native/Bilingual

Currently taking on select consulting clients, and open to e-commerce leadership roles. If you're building a brand and want it in your customers' hands in just a few clicks, let's talk.

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